Skip to main content

ClearAds Services and OASIS


    1. Your/The Applicants use of ClearAds Services and OASIS (ClearAds’ Online Application System) is subject to these Terms and Conditions of Use (‘Terms’). By registering to use OASIS and by submitting an application through OASIS, you agree to be bound by these Terms. If you do not agree to these Terms you must cease the application process now.
    2. Your use of OASIS binds the company you work for and the advertiser or promoter you are acting on behalf of, where applicable. You warrant that you are authorised to agree to, and be bound by, these Terms and use OASIS on their behalf.
    3. The Applicant consents to the ClearAds Number being provided to Free TV Australia Limited & any commercial television station that requests it. ClearAds Numbers will also be provided by ClearAds to any other party nominated by the Applicant.
    4. ClearAds does not provide legal advice and its services must not be relied upon as a substitute for the advertiser and/or another Applicant obtaining legal advice.
    5. The Applicant must immediately notify ClearAds of any alteration to an advertisement after a ClearAds Number has been given. Any subsequent alteration to an advertisement may render the ClearAds Number invalid, including the adding of closed captions unless the Applicant ensures that any added closed captions do not obliterate any essential visual information such as disclaimers, pricing & other superimposed details. Any such obliteration may cause the advertisement to be misleading and will render the ClearAds Number invalid.
    6. ClearAds provides its classification & any other services subject to the warranty, representation & indemnity below. Please refer to the Classification Handbook for further information.
    1. To use OASIS, you are required to register. When you register, you will be required to select a password. You must maintain the confidentiality of your password at all times.
    2. You must notify ClearAds immediately of any misuse or unauthorised use of your password.
    3. You are responsible for all transactions affected by the use of OASIS with your password, whether or not such use was authorised by you and you will bear all charges, losses or damages arising from any use of your password whatsoever.
    4. When you register, you will be required to include information that helps ClearAds identify you. This may include your personal details and account details. Upon registration, you acknowledge that all details provided by you at the time of registration are true and correct.
    5. You must notify ClearAds immediately of any changes to your registration details, including but not limited to, account details for the purpose of payments within OASIS.
    6. You must not use OASIS for any unlawful purpose or in any manner inconsistent with these Terms. You must also comply with all security and access requirements which we may notify you of from time to time.
    1. ClearAds collects your personal information to enable us to classify the advertisements submitted with your application(s). By accepting these Terms and, in conjunction with your use of OASIS which you have proceeded with, you acknowledge that all of the personal information provided by you is true and correct at the time of application. We may need to provide your personal information to people outside of ClearAds for the purposes of providing our services to you. We generally require these people and companies to whom we disclose your personal information to protect your personal information in the same way we do. You have a right to access most of the personal information we hold about you. If you want to know more about our approach to privacy or to access your personal information, please contact ClearAds by using any of the below details. ClearAds collects, uses and stores your personal information in accordance with its Privacy Statement available at or otherwise at
    1. The Applicant consents to the way ClearAds uses and discloses the material provided to ClearAds when submitting an application for a ClearAds Number.
    2. Material provided to ClearAds will be treated on a confidential basis. In all circumstances where material may become known to a third party, there are confidentiality arrangements in place.
    3. ClearAds may disclose material to third parties under the following circumstances:
      1. For the purpose of obtaining advice or information (including from regulators and industry bodies);
      2. For the purposes of ClearAds, Free TV and Free TV Members to administer, monitor, evaluate and improve our services, OASIS and for management functions and reporting purposes;
  • As required by law or reasonably requested by a government or regulatory body;
  1. Where it is necessary or desirable for consideration of the application;
  2. In the context of legal or regulatory proceedings (including any regulatory investigation);
  3. If the material:
    1. is also in the possession of the third party without any breach of confidentiality;
    2. enters the public domain;
    3. is discussed publicly by you and your actions have released us from our duty of confidentiality in such a way that requires us to respond publicly; or
    4. otherwise ceases to be confidential (for example through the broadcast of the advertisement forming part of the application).
  4. With your consent, which you agree not to unreasonably withhold.
    1. ClearAds services vary in price depending on the platform the advertisement is appearing on (e.g television, digital, radio, print, social media, cinema and outdoor media), the complexity of the subject matter (e.g simple or complex) and whether the content is a pre-check, a new advertisement, a revision or a minor revision.
    2. An application for a Simple advertisement may become Complex and vice versa, based on the complexity of claims and the time taken to review. Similarly, an advertisement submitted as a Simple or Complex may require a Therapeutic Goods Review Service if therapeutic goods appear in the advertisement. The cost of any changes to an application category may be adjusted at ClearAds’ sole discretion.
    3. If an application is submitted outside of ClearAds’ usual business hours, the relevant turnaround time commences once usual business hours commence.
    4. ClearAds will use its best endeavours to provide you with the service you have selected within the corresponding timeframe. If ClearAds is unable to respond to you within these timeframes, your fee will be adjusted to the corresponding timeframe in which ClearAds is able to respond to you.
    5. You acknowledge that ClearAds will not be liable to you or any other person for any loss, cost, damage or expense that may be incurred as a result of ClearAds’ failure to meet the timeframes indicated.
    6. If you do not submit all of the required information necessary for ClearAds to review the application, which may include, but is not limited to, substantiation, correct scripts or final vision, you acknowledge that ClearAds may request this from you and that this may inevitably extend the turnaround time associated with the application. Should this occur, you will still be required to pay the fee associated with the type of service you initially requested.
    7. ClearAds may withdraw a ClearAds Number in certain circumstances, including:
      1. When the Australian Communications and Media Authority (ACMA) have determined that the commercial is in breach of the provisions of the Broadcasting Services Act, the Standards of the Authority, the Commercial Television Industry Code of Practice, or any other legislations which the ACMA administer.
      2. A court or other competent tribunal has determined that the advertisement is in breach of legislation in force in the Commonwealth or a State or Territory.
  • There is an adverse change in legal requirements or ClearAds becomes aware of information or facts which adversely affect the classification of the advertisement or its compliance with a relevant legal or regulatory requirement.
  1. When the ABAC Adjudication Panel, Ad Standards, the TGA (Therapeutic Goods Administration), the Australian Securities and Investments Commission (ASIC), the Australian Competition and Consumer Commission (ACCC) or any other regulators (e.g. regulators on gambling or gaming in different states and territories) has upheld one or more complaints against an advertisement requiring it to be modified or discontinued.
  2. ClearAds receives legal advice recommending that the ClearAds Number should be withdrawn.
  3. The Director of ClearAds may withdraw a ClearAds Number immediately in his/her absolute discretion if a serious and/or urgent public controversy or legal or regulatory risk associated with the relevant advertisement comes to his/her attention.


    1. By requesting a Fast Track Service when submitting your application, you acknowledge that priority will be given to that application and accordingly, once selected, you will be charged and are required to pay the corresponding Fast Track service fee. Fees are available here:
    2. Final Call service applications must be submitted between 4pm and 5.30pm Sydney, Australia time for turnaround by 7.30pm, Monday to Friday (excluding NSW Public holidays)
    3. Rush Hour service applications must be submitted between 2pm and 4pm Sydney Australia time on the day of submission to receive a turnaround before 6pm.
    4. Red-Hot service applications must be submitted before 2pm Sydney, Australia time on the day of submission in order to receive a turnaround within 3 hours, Monday to Friday (excluding NSW public holidays)
    5. Priority service applications must be submitted before 10am Sydney, Australia time on the day of submission to receive a turnaround within twenty-four (24) hours Monday to Friday (excluding NSW public holidays)
    6. Express service applications must be submitted between 2pm and 4pm Sydney, Australia time for a 1- hour turnaround, Monday to Friday (excluding NSW public holidays)
    7. Pronto service applications are available for simple and revision applications for a 30-minute turnaround, Monday to Friday (excluding NSW public holidays)
    8. ClearAds After Hours Fast Track Service requests must be submitted through the After-Hours Request Form available on the ClearAds website before 5.30pm Sydney, Australia time the day proceeding the weekend or NSW public holiday the service is required for. If After Hours Services are not requested by 5.30pm on the day proceeding the weekend or NSW public holiday the service is required for, you acknowledge that this service may not be available to you.
    9. After Hours Fast Track Services available include Priority (A), Red Hot (B), Express (C) and Twilight (D). Turnaround times for these services are:
      1. Priority After Hours Service applications receive a 24-hour turnaround
      2. Red-Hot After-Hours Service applications receive a 3 hour-turnaround
  • Express After-Hours Service applications receive a 1-hour turnaround
  1. Twilight After-Hours Service applications are submitted between 5.30pm and 7.30pm for a 2-hour turnaround
  1. Response times for Fast Track services commence once all material is supplied to ClearAds. For example, if you request a Red-Hot service at 1pm but do not submit your script until 3pm, the turnaround time for that Red-Hot service will start at 3pm. As the 3-hour turnaround exceeds business hours, a ClearAds Number will be issued the following day.
    1. So long as you comply with these Terms, ClearAds grants you a non-exclusive, non-transferable, revocable licence to access and use OASIS for the sole purpose of submitting commercials for classification in accordance with these Terms and any other directions or guidelines provided by ClearAds from time to time.
    2. All of the content of OASIS is protected by copyright, trademark and other forms of intellectual property rights and these rights are owned by, licensed to, or controlled by ClearAds.
    3. Except to the extent that you are expressly permitted to do so by these Terms or by non-excludable laws, or where it is necessary for viewing the content of OASIS on a web browser, you may not reproduce, distribute, adapt, modify, republish, display, broadcast, store, transmit or create derivate works from, any part of parts of OASIS in any manner or by any means without the express, prior written consent from ClearAds.
    4. OASIS may contain links to non-ClearAds websites (‘Linked Websites’). Unless otherwise stated on OASIS, ClearAds has no relationship with the owners of the Linked Websites, has no control over or rights in the Linked Websites, makes no representations about the Linked Websites and, to the extent permitted by law, accepts no responsibility or liability for the content on, or operation of, those websites.
    1. From time to time, it may be necessary for ClearAds to block access to and/or suspend the operation of OASIS either temporarily or permanently (for example, in the case of required maintenance). ClearAds will use reasonable endeavours to notify you of the unavailability of OASIS by posting a message on OASIS, but it is not contractually required to do so.
    2. ClearAds is not responsible or liable in any way for any damage or loss resulting from the unavailability of OASIS.
    3. In addition to ClearAds’ other rights, ClearAds may immediately suspend or cancel your access to OASIS where it believes that you have breached any of the Terms.
    1. When applying for review a cost estimate will be provided to you. You acknowledge that this is an estimate only and the final charge will be determined once ClearAds’ review is completed.
    2. You are responsible for payment in full of any applications submitted using your OASIS registration details.
    3. A failure by you to pay any amounts owed within the agreed time period may result in the withdrawal of issued ClearAds Numbers and/or a delayed release of pending ClearAds Numbers until amounts owed are fully paid.
    4. All fees are listed on the ClearAds website and may be updated from time to time. Where applicable, GST will apply.
    1. To the extent permitted by applicable law, ClearAds will not be liable to you or any other person for:
      1. any damages, loss, cost or expense arising from, or in connection with:
        1. any loss of, or any inability to retrieve any data or information however caused and including non-deliveries, misuses or mis-deliveries as a result of any interruption, suspension or termination of access to OASIS;
        2. Any failure, malfunction, defect, error, omission or interruption in (or any delay in transmission to) OASIS or any IT system, server or connection used by you to access OASIS;
        3. any computer virus or other harmful code; or
        4. any inaccuracy in the information or resources that you provide in using the System; or
      2. any loss of profits or business opportunity, any liability in respect of third parties or any special, indirect or consequential loss or damage, which may be suffered or incurred in connection with OASIS.
    2. To the extent permitted by law, the liability of ClearAds in respect of OASIS or under these Terms is limited to the supplying of the services again or the payment of the cost of having the services supplied again.
    3. ClearAds will not be liable to you for any failure or delay by ClearAds to provide access to OASIS or any of its obligations under these Terms where such failure or delay is the direct or indirect result of any circumstances beyond ClearAds’ reasonable control (and ClearAds’ obligations will be suspended for the duration of such circumstances).
    4. In providing its classification, information and review services, ClearAds does not give any representation or warranty as to the completeness, accuracy or relevance of any information given and accordingly shall not be liable to you or anyone else for any loss whatsoever which may result from your use of ClearAds’ services.
  6. The Applicant:
    1. warrants and represents to ClearAds and to any person to whom ClearAds provides its classification that:
      1. the advertisement(s) and the publishing or broadcast of the advertisement(s), including all statements and representations, both express and implied, and all materials and information supplied to ClearAds in connection with the application are true and accurate, both visually and aurally, and comply with all relevant laws and relevant Codes of Conduct including, without limitation, the Competition and Consumer Act 2010 (Cth), the Fair Trading Acts of each state and territory of Australia, the betting, racing and unlawful gambling Acts of each state and territory of Australia including where required, a compliant integrity agreement with a sports controlling body, the Copyright Act 1968 (Cth), the law of defamation and the Privacy Act 1988 (Cth);
      2. it will inform ClearAds of any relevant changes in fact or in law which may affect any of the warranties given above;
      3. it has read and accepts the terms of the Classification Handbook.
    2. indemnifies ClearAds and any person to whom ClearAds provides its classification, against any claim, cost or expense (including without limitation, all legal costs, on a solicitor/client basis) arising from a breach of the foregoing warranty.
  7. Any organisation or employee of an organisation that accepts these Terms warrants and represents that it is authorised to give the warranty, representation, and indemnity for and on behalf of the Applicant.
    1. OASIS and the ClearAds and Free TV Websites are controlled by Free TV. Any dispute about the websites, OASIS or their content is to be governed by the laws of New South Wales, Australia and determined by the courts having jurisdiction there.
    2. You must ensure that your access to and use of OASIS and the ClearAds and Free TV websites is in accordance with the laws of your jurisdiction.
    1. Clauses 10, 11 and 12 will survive cancellation by ClearAds of your rights to access and use OASIS.
    2. ClearAds may change the contents of these Terms at any time by notifying you or by publishing the varied terms and conditions on this website or on OASIS and you acknowledge that this is sufficient notice of the variation. The changes will take effect on the date specified in the notice. If you continue to use OASIS after the specified date, you will be considered to have accepted the changes.